How long since you called?

May 28, 2013

After Memorial Day weekend for me it is officially the start of summer. I hope you have great family time set aside, but at the very least just go see your customers, and don't take the whole summer off!

One of the things successful agents sometimes forget is how much their clients like seeing them. It does so much good to drop in or call to visit with some of your clients and don't offer to sell them anything.

I realize for some of you that might be too old school, but it's the right thing to do for multiple reasons. First, because you owe it to your customer. Secondly, I think it will help you when you do have something you want them to buy. Thirdly, it will make it harder for them to ever leave you if you have a solid relationship.

So many times we can get caught up in letters, emails, webinars, and seminars. Sometimes the simplest things are the most important, and yet we get to where we think we're too busy and we don't take the time to just stop and say hi. I called a long time client of mine and just talked to her for about 5 minutes and did not accomplish anything other than she knew I was thinking about her and she thanked me for the call.

As a coach we never quit teaching the fundamentals of the game, and as far as I am concerned this is a solid fundamental for anyone to take some time and see or visit with your policyholders. Please pick the ones that are your least favorite and they will be the ones that appreciate your call or visit the most! Have a GREAT SUMMER!

Related Posts