--- title: How Technology Is Helping Us Get Through COVID-19 description: What a difference three months can make! 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The COVID-19 pandemic forced all of us to change. Thanks to technology, we've shifted the way we do business and are making it through just fine. --- ## How Agents Weathered COVID-19 You can learn more about how agents weathered COVID-19 in our annual report. Dive in now: ### *Transcript:* What a difference three months can make! Isn't it incredible what our country, and really the world, has gone through here with this COVID-19 in the last few months? But, we're all still standing, aren't we? Going into it, I know it affected our businesses – it couldn't help it. We had to change. We were really forced to make some changes. But thankfully, with technology and everyone that knows me knows I am the most un-technological – can't even say it – guy. But with technology, we've really been able to navigate well – so much better than what we originally anticipated. Here are a couple of things we've learned. ## E-Applications I know a lot of you have never done an electronic application before, but you are now. Hats off to you. We can still serve our customers and write applications over the phone and on our computer. If you don't know how to do that or you still feel unsure or you'd like to learn more, check out this full guide: [Everything You Need to Know About Medicare Supplement E-Apps](https://blog.newhorizonsmktg.com/everything-you-need-to-know-about-medicare-supplement-e-apps) ## Zoom Calls Some of you have experimented with Zoom calls. We've been doing them internally with our staff here, and it isn't the same as being belly to belly, but it's darn close. So many of your customers are comfortable with that. We can educate them on how to do that. So again, if that's something you'd like to learn and lean into more, check out this guide: [How to Use Zoom for Client Video Conferences](https://blog.newhorizonsmktg.com/how-to-use-zoom-for-client-video-conferences) ## Conclusion In summary, we have some really great resources that will help you be more confident and more comfortable in working remotely from your home or from your office. Let's all stick together as we all go forward.  **What changes have you made to serve your clients during COVID-19?** --- *Further Reading:* - [Insurance Technology: What Modern Insurance Agents Need to Run Their Businesses](https://blog.newhorizonsmktg.com/tech-guide-for-insurance-agents) - [The Ultimate Guide to Selling Insurance From Home](https://blog.newhorizonsmktg.com/the-ultimate-guide-to-selling-insurance-remotely)   [Technology](https://blog.newhorizonsmktg.com/tag/technology) ## Comments ## Read On ### [The Value of Relationships](https://blog.newhorizonsmktg.com/the-value-of-relationships) This is not the first time I have spoken to you regarding the value New Horizons puts on... [![insurance-dads](https://blog.newhorizonsmktg.com/hubfs/insurance-dads.jpg)](https://blog.newhorizonsmktg.com/insurance-dads) ### [Insurance Dads: 5 Tips for Fathers Who Sell Insurance](https://blog.newhorizonsmktg.com/insurance-dads) It’s almost that time of year where we all thank our fathers or father figures for all they do. [![How 3 Medicare Agents Handled Selling Their Book of Business](https://blog.newhorizonsmktg.com/hubfs/BlogImages/NH-How-3-Medicare-Agents-Handled-Selling-Their-Book-of-Business.jpg)](https://blog.newhorizonsmktg.com/how-3-medicare-agents-handled-selling-their-book-of-business3519) ### [How 3 Medicare Agents Handled Selling Their Book of Business](https://blog.newhorizonsmktg.com/how-3-medicare-agents-handled-selling-their-book-of-business3519) Have you ever wondered what it's like to sell your book of business? Hear directly from 3 agents... This website is for agent use only. 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