How to Record & Store Calls for AEP: CMS Compliance Changes
August 2, 2022
New compliance rules and guidelines that apply to Medicare Advantage and Part D plans are coming. From new disclaimers to a call recording and 10-year storage requirement, these major changes will…
Top 5 MA OEP Compliance Tips
December 28, 2021
The Medicare Advantage Open Enrollment Period (MA OEP) is notorious for having very strict compliance rules. However, there are still lots of opportunities to keep growing your book of business in…
